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<!DOCTYPE html><html lang="en" xml:lang="en"><head> <META http-equiv="Content-Type" content="text/html"> <meta http-equiv="Content-Type" content="text/html; charset=utf-8"><meta name="content-language" content="en"><link href="rsrc/htmlhelp.css" rel="stylesheet" type="text/css"><link href="rsrc/htmlhelp_simpletoc.css" rel="stylesheet" type="text/css"><title>Client machine setup using the ArcGIS Administrator</title></head><!--Publication GUID: [GUID-BC990B43-3F11-4C46-9757-E4A61209745C]--><!--Topic GUID: [GUID-C75F5AFD-BB53-48B6-A64B-6A22D5E28DA3]--><body><div id="wrapper"><div class="pageheader"></div><div class="toc"><ol> <li class='toc-title toc-level1'><h3>Introduction</h3></li> <li class='toc-level1'><i>•</i> <a href='007900000002000000.htm'>Welcome</a></li> <li class='toc-level1'><i>•</i> <a href='007900000003000000.htm'>License manager basics</a></li> <li class='toc-title toc-level1'><h3>Getting Started</h3></li> <li class='toc-level1'><i>•</i> <a href='00790000003p000000.htm'>ArcGIS License Manager system requirements</a></li> <li class='toc-level1'><i>•</i> <a href='007900000039000000.htm'>Supported software products</a></li> <li class='toc-level1'><i>•</i> <a href='007900000005000000.htm'>License manager installation and startup</a></li> <li class='toc-level1'><i>•</i> <a href='007900000006000000.htm'>Client machine setup using the ArcGIS Administrator</a></li> <li class='toc-level1'><i>•</i> <a href='00790000002q000000.htm'>Existing users</a></li> <li class='toc-title toc-level1'><h3>Administering the License Manager</h3></li> <li class='toc-level1'><i>•</i> <a href='007900000004000000.htm'>Using the ArcGIS License Server Administrator</a></li> <li class='toc-level1'><i>•</i> <a href='007900000007000000.htm'>Starting and stopping the License Manager</a></li> <li class='toc-level1'><i>•</i> <a href='007900000008000000.htm'>Checking the license server status</a></li> <li class='toc-level1'><i>•</i> <a href='007900000009000000.htm'>Configuring license borrowing</a></li> <li class='toc-level1'><i>•</i> <a href='00790000000m000000.htm'>Viewing the audit log</a></li> <li class='toc-level1'><i>•</i> <a href='00790000000n000000.htm'>Viewing license availability</a></li> <li class='toc-level1'><i>•</i> <a href='00790000000p000000.htm'>Authorizing additional features</a></li> <li class='toc-level1'><i>•</i> <a href='00790000000q000000.htm'>Diagnosing errors</a></li> <li class='toc-title toc-level1'><h3>ArcGIS License Manager for Portal for ArcGIS</h3></li> <li class='toc-level1'><i>•</i> <a href='007900000035000000.htm'>Introduction to ArcGIS License Manager for Portal for ArcGIS</a></li> <li class='toc-level1'><i>•</i> <a href='007900000031000000.htm'>Configure License Manager for use with ArcGIS Enterprise Portal</a></li> <li class='toc-level1'><i>•</i> <a href='007900000033000000.htm'>Useful information and best practices</a></li> <li class='toc-title toc-level1'><h3>Advanced Topics</h3></li> <li class='toc-level1'><i>•</i> <a href='00790000000r000000.htm'>Automatically starting the License Manager</a></li> <li class='toc-level1'><i>•</i> <a href='00790000000t000000.htm'>Defining port@host to one or more license servers</a></li> <li class='toc-level1'><i>•</i> <a href='00790000000v000000.htm'>Backup license servers</a></li> <li class='toc-level1'><i>•</i> <a href='00790000000w000000.htm'>Configure ArcGIS License Manager to work through a firewall</a></li> <ol class='toc-level2'> <li class='toc-title toc-level2'><h3>The Options File</h3></li> <li class='toc-level2'><i>•</i> <a href='00790000000z000000.htm'>Using the Options file</a></li> <li class='toc-level2'><i>•</i> <a href='00790000003n000000.htm'>ACTIVATION_EXPIRY_DAYS</a></li> <li class='toc-level2'><i>•</i> <a href='007900000029000000.htm'>DEBUGLOG</a></li> <li class='toc-level2'><i>•</i> <a href='007900000011000000.htm'>EXCLUDE</a></li> <li class='toc-level2'><i>•</i> <a href='007900000012000000.htm'>EXCLUDE_ENTITLEMENT</a></li> <li class='toc-level2'><i>•</i> <a href='007900000013000000.htm'>EXCLUDEALL</a></li> <li class='toc-level2'><i>•</i> <a href='007900000014000000.htm'>GROUP</a></li> <li class='toc-level2'><i>•</i> <a href='00790000002z000000.htm'>GROUPCASEINSENSITIVE</a></li> <li class='toc-level2'><i>•</i> <a href='007900000015000000.htm'>HOST_GROUP</a></li> <li class='toc-level2'><i>•</i> <a href='007900000016000000.htm'>INCLUDE</a></li> <li class='toc-level2'><i>•</i> <a href='007900000017000000.htm'>INCLUDE_ENTITLEMENT</a></li> <li class='toc-level2'><i>•</i> <a href='007900000018000000.htm'>INCLUDEALL</a></li> <li class='toc-level2'><i>•</i> <a href='007900000019000000.htm'>MAX</a></li> <li class='toc-level2'><i>•</i> <a href='00790000001m000000.htm'>NOLOG</a></li> <li class='toc-level2'><i>•</i> <a href='00790000001n000000.htm'>RESERVE</a></li> <li class='toc-level2'><i>•</i> <a href='00790000003m000000.htm'>Feature names for ArcGIS Option file</a></li> </ol> <li class='toc-level1'><i>•</i> <a href='00790000002p000000.htm'>Transferring licenses from one License Manager to another</a></li> <li class='toc-level1'><i>•</i> <a href='00790000001p000000.htm'>Using the license manager on Windows Terminal Server/Citrix</a></li> <li class='toc-level1'><i>•</i> <a href='00790000002n000000.htm'>Enterprise deployment of the ArcGIS Desktop or ArcGIS Engine licenses</a></li> <li class='toc-level1'><i>•</i> <a href='00790000002s000000.htm'>Provisioning files</a></li> <li class='toc-level1'><i>•</i> <a href='007900000030000000.htm'>Silent authorization commands</a></li> <li class='toc-title toc-level1'><h3>Troubleshooting</h3></li> <li class='toc-level1'><i>•</i> <a href='00790000001q000000.htm'>Incorrect clock setting</a></li> <li class='toc-level1'><i>•</i> <a href='00790000001r000000.htm'>Cannot connect to the License Manager</a></li> <li class='toc-title toc-level1'><h3>Glossary</h3></li> <li class='toc-level1'><i>•</i> <a href='00790000001s000000.htm'>ArcGIS Administrator</a></li> <li class='toc-level1'><i>•</i> <a href='00790000001t000000.htm'>ArcGIS License Manager</a></li> <li class='toc-level1'><i>•</i> <a href='00790000001v000000.htm'>authorization</a></li> <li class='toc-level1'><i>•</i> <a href='00790000001w000000.htm'>borrow</a></li> <li class='toc-level1'><i>•</i> <a href='00790000001z000000.htm'>Concurrent use</a></li> <li class='toc-level1'><i>•</i> <a href='007900000020000000.htm'>daemon</a></li> <li class='toc-level1'><i>•</i> <a href='007900000021000000.htm'>debug log file</a></li> <li class='toc-level1'><i>•</i> <a href='007900000022000000.htm'>feature</a></li> <li class='toc-level1'><i>•</i> <a href='007900000023000000.htm'>license</a></li> <li class='toc-level1'><i>•</i> <a href='007900000024000000.htm'>License Manager</a></li> <li class='toc-level1'><i>•</i> <a href='007900000025000000.htm'>license server</a></li> <li class='toc-level1'><i>•</i> <a href='007900000036000000.htm'>named user</a></li> <li class='toc-level1'><i>•</i> <a href='007900000032000000.htm'>Portal for ArcGIS</a></li> <li class='toc-level1'><i>•</i> <a href='00790000002v000000.htm'>provisioning file</a></li> <li class='toc-level1'><i>•</i> <a href='007900000026000000.htm'>Return</a></li> <li class='toc-level1'><i>•</i> <a href='007900000034000000.htm'>simultaneous session</a></li> <li class='toc-level1'><i>•</i> <a href='007900000027000000.htm'>Single use</a></li> <li class='toc-level1'><i>•</i> <a href='007900000028000000.htm'>Software Authorization Wizard</a></li> </ol></div><div id="content"><div class="header"><h1>Client machine setup using the ArcGIS Administrator</h1></div> <p id="GUID-633BA4CB-D196-4A8D-A613-AA5636113FB3"> The ArcGIS Administrator utility is installed with the <span purpose="ph" varid="ArcGISforDesktop">ArcGIS Desktop</span>, ArcGIS Engine, and ArcGIS Engine Developer Kit software, and in the case of ArcGIS Desktop is launched after installation. For ArcGIS CityEngine software, the CityEngine Administrator is installed, which is also launched after installation.</p> <p id="GUID-839FE2F1-6A9D-4D15-819B-60765EF0BBDC">ArcGIS Pro concurrent use, and ArcGIS Pro or Premium App named user (via on on-premise Portal) client machines are configured for use when starting the applicable application. For details on getting started with ArcGIS Pro client machines, please refer to the <a target="_blank" class="xref" href="https://links.esri.com/configure_Pro" rel="https://links.esri.com/configure_Pro">Set up topic of the ArcGIS Pro</a> help documentation. For Premium Apps, please refer to the relevant user documentation for the applicable product.</p><p id="GUID-BC615D38-3D0B-4DE1-8A6B-7770345A9C04">The ArcGIS or CityEngine Administrator (from herein referred to only as ArcGIS Administrator) can be accessed at a later time, by launching from <span class="uicontrol">Start <span class="greaterthan">></span> Programs <span class="greaterthan">></span> ArcGIS <span class="greaterthan">></span> ArcGIS Administrator</span>. On Linux, ArcGIS Administrator can be launched from the product installation location using the following command, for example:</p><p id="GUID-E3C5A838-5957-4DA6-B167-149F926F524E"><span class="usertext">[installation path]/arcgis/engine10.8/authorizeSoftware</span></p> <p id="GUID-9D92631D-D991-418B-B372-76611259EE6B">ArcGIS Administrator allows you to define both the concurrent use and single use environments. This help document only provides information regarding the concurrent use case. For setting up the single use environment, consult the ArcGIS Administrator Help, which can be accessed from the <span class="uicontrol">ArcGIS Administrator Help</span> button.</p> <p id="GUID-87ED13E4-8094-41A4-8CC4-4F566AA2AE8D"> ArcGIS Administrator allows you to do the following:</p> <ul purpose="ul" id="UL_BB837A396A8C4C3FA7363C73001A6B47"> <li purpose="li" id="LI_7259E998207E4E059616BFD6E030B2F5">Select the language to use for your <span purpose="ph" varid="ArcGISforDesktop">ArcGIS Desktop</span> and ArcGIS Engine environments.</li> <li purpose="li" id="LI_E824D116F5A741EFA6BD86F23EC68BE5">Select a product to use and define a license manager.</li> <li purpose="li" id="LI_09D7FFFABC374D71939FFBDA2754AD3E">View license availability.</li> <li purpose="li" id="LI_DD9B1D6A11294AA19476C23FB068B27C">Borrow available concurrent use licenses. </li> <li purpose="li" id="LI_3BEEEE59BDA748BDB38A6534B2A54027">Return borrowed licenses.</li><li purpose="li" id="LI_F5464BB8AE8B412DAB467B08F8E85FEA">Add and remove data licenses.</li> </ul> <div class="section1" id="ESRI_SECTION1_812088FA8791498797FD8389F42C3917" purpose="section1"><h2>Select a language</h2><p id="GUID-E81D495C-85A0-4C9C-8B3A-0C81D03AE05B"><ol purpose="ol" id="OL_B70FFC3C296F4972AE2A31B7BFE5E9AC"> <li purpose="li" id="LI_D538CE9EE2D14ACDACF881AED5961EBC">Launch ArcGIS Administrator.</li> <li purpose="li" id="LI_4B79C8DA7E684053B143E1EAC985F894">Click the top node labeled <span class="uicontrol">ARCGIS</span> in the table of contents.</li><li purpose="li" id="LI_395F9CBC0CF84975A363441AA9ED6864">Press the <span class="uicontrol">Advanced</span> button</li><li purpose="li" id="LI_6FC909F767F8414F8346FB740A0DDF52">Choose the desired display language and press <span class="uicontrol">Save</span>.</li> <li purpose="li" id="LI_20718B3B4C7D49EDAB893A4E2FCE3657">Click <span class="uicontrol">Apply</span> to set your changes without closing ArcGIS Administrator, or click <span class="uicontrol">OK</span> to apply changes and close ArcGIS Administrator.</li> </ol></p></div><div class="section1" id="ESRI_SECTION1_05BC2CBB81FB414FBE42FA949CDDC1A6" purpose="section1"><h2>Select a product and define a license manager</h2><p id="GUID-36C1E3A5-54F2-48F0-B2EF-0856B55DC397"><ol purpose="ol" id="OL_AA7D6A980DBC4961A389465F90CCA113"> <li purpose="li" id="LI_0E38050D08EF47DAB070AC157CD2D3B6">Launch ArcGIS Administrator and select the desired product folder (Desktop, Engine, or CityEngine).</li><li purpose="li" id="LI_BEE6964EAF554F128904FA9205738505">Click the button next to the concurrent use product you want to use.</li> <li purpose="li" id="LI_982AA85128424E21BC3C40AE80C5FB55"> Click <span class="uicontrol">Change</span>, enter the name of your license manager, then click <span class="uicontrol">OK</span>. The name of the license manager is the host name of the machine where the license manager is installed.</li> <li purpose="li" id="LI_ADB75B217A1E49218664F12E739ADF27">Click <span class="uicontrol">OK</span> on the <span class="uicontrol">Change</span> dialog box.</li> <li purpose="li" id="LI_E7161A1B449040AAAEDE9092DEF1E6E8">Click <span class="uicontrol">Apply</span> to set your changes without closing ArcGIS Administrator, or click <span class="uicontrol">OK</span> to apply changes and close ArcGIS Administrator.</li> </ol></p></div><div class="section1" id="ESRI_SECTION1_D42B06346ABD4097939942E8333E015F" purpose="section1"><h2>View license availability</h2><p id="GUID-4EE6303B-6AF6-496D-BB6E-EFA36D6C7100"><ol purpose="ol" id="OL_DD5C55D1434F40D8AB577C50D03D6116"> <li purpose="li" id="LI_61614074CFD048F08A6A1A84F116314E">Launch ArcGIS Administrator and select the desired product folder (Desktop, Engine, or CityEngine).</li><li purpose="li" id="LI_0FBF438BE41F49448C45880A35EF27FE">Choose the desired concurrent use product.</li> <li purpose="li" id="LI_0616AC4BA32E4C1B98B72DC1CAE1227E">Choose <span class="uicontrol">Availability</span> to view licenses available on the license manager selected in the product folder. The license expiration date is also provided.</li> </ol></p></div><div class="section1" id="ESRI_SECTION1_3CFA809B99F9416D9C83736709590DDF" purpose="section1"><h2>Borrow licenses</h2><p id="GUID-6A26B3D5-982D-468D-A10A-D1CEA9122A5B"> <div class="notes" id="GUID-E028F430-09A0-41DC-97DB-01C0B94E0749"><div class="note"><img class="note_img" src="rsrc/note.png" alt="Note" title="Note"><span>Note:</span></div><div class="tipbody"><p id="GUID-F4246CE1-0EFF-44D4-9F26-AF17530454AE">The default borrowing time-out value is 30 days. To modify this value, see <a class="xref" href="007900000009000000.htm" rel="007900000009000000.htm">Configuring license borrowing</a> in the "Administering the license manager" section.</p></div></div> </p><p id="GUID-93A983D9-3A74-4AF0-9BE8-A8245CF12FFA"><ol purpose="ol" id="OL_CC75054870AE4E98BFE9C513AC3CB03B"> <li purpose="li" id="LI_3F2837169F4242489EB5AFB7C75B075A">Launch ArcGIS Administrator and select the desired product folder (Desktop, Engine, or CityEngine) for which you want to borrow licenses.</li> <li purpose="li" id="LI_98EDA1F69DAC42A781E9600AD2CD666A">For <span purpose="ph" varid="ArcGISforDesktop">ArcGIS Desktop</span>, choose the concurrent use license level you want to borrow—Advanced, Standard, or Basic—or choose ArcGIS Engine (Concurrent Use) from the Engine product folder. For CityEngine, choose Advanced Concurrent Use. Ensure that the license manager has been defined.</li> <li purpose="li" id="LI_999EF3B78A1F44E288C2BEFFAD38E473">Choose the <span class="uicontrol">Borrow/Return</span> folder.</li> <li purpose="li" id="LI_67A0BDD70DA34BCBB250DF66BBBDA3FA">Check the boxes of the features you want to borrow and click <span class="uicontrol">Apply</span>.</li> <li purpose="li" id="LI_5E39F07548064AD7A7E6B70C7EB64055">After the licenses have been borrowed, click <span class="uicontrol">OK</span> to close ArcGIS Administrator. You can now use your ArcGIS software while off the network.</li> </ol></p></div><div class="section1" id="GUID-05C6A590-2BCF-4BBD-8A8F-B68AA5E5E20A" purpose="section1"><h2> Return borrowed license </h2><p id="GUID-1A71E0E2-1A44-4489-95F1-3DB1C1E9A4AE"> <div class="notes" id="GUID-A8EC268B-346D-4B18-8078-F8A535824DDE"><div class="note"><img class="note_img" src="rsrc/note.png" alt="Note" title="Note"><span>Note:</span></div><div class="tipbody"><p id="GUID-E6419A65-3792-40FC-ACE9-FE604846E688">To return licenses manually, you first need to connect to your network.</p></div></div> </p><p id="GUID-19382775-3D48-478F-839B-0032D030E1B3"><ol purpose="ol" id="OL_255FC313F6F94C7182BB695692AA3BC7"> <li purpose="li" id="LI_BDB2C3B00E204D898BE648B0F6FD7FC7">Launch ArcGIS Administrator and ensure that you have the same product and license manager set in the product folder.</li> <li purpose="li" id="LI_9CFF0F58326E4CE9855281D3770A48AF">Choose the <span class="uicontrol">Borrow/Return</span> folder.</li> <li purpose="li" id="LI_FAF7119F59BF45FCA2AD67A413A25EEC">Uncheck the boxes next to the features you want to return and click <span class="uicontrol">Apply</span>.</li> <li purpose="li" id="LI_67F66739D0FE4B0F8C0D2737A933F9F3">Click <span class="uicontrol">OK</span> to close ArcGIS Administrator.</li> </ol></p><div class="notes" id="GUID-98B9BF80-495F-4371-858B-56D434521E80"><div class="note"><img class="note_img" src="rsrc/note.png" alt="Note" title="Note"><span>Note:</span></div><div class="tipbody"><p id="GUID-1F8AC8E3-B536-4B5C-8EA5-225B7FC8C165">Borrowing concurrent use licenses does not apply to ArcGIS Pro using concurrent use and named user entitlements, or Premium App software using named user entitlements. ArcGIS Pro software using concurrent use and named user entitlements can be run offline from the backstage area of Pro, and in the case of named user only if an administrator has configured the specified named user to have this permission. More information can be found in the <a target="_blank" class="xref" href="https://links.esri.com/pro_work_offline" rel="https://links.esri.com/pro_work_offline">ArcGIS Pro help documentation</a>. For Premium Apps, please refer to the relevant user documentation for the applicable product.</p></div></div></div> <div class="footer"> Copyright © 1995-2021 Esri. All rights reserved. </div></div></div></body></html>