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<!DOCTYPE html><html lang="en" xml:lang="en"><head> <META http-equiv="Content-Type" content="text/html"> <meta http-equiv="Content-Type" content="text/html; charset=utf-8"><meta name="content-language" content="en"><link href="rsrc/htmlhelp.css" rel="stylesheet" type="text/css"><link href="rsrc/htmlhelp_simpletoc.css" rel="stylesheet" type="text/css"><title> Supported software products </title></head><!--Publication GUID: [GUID-BC990B43-3F11-4C46-9757-E4A61209745C]--><!--Topic GUID: [GUID-050952EB-C3F2-4081-BD68-5E0C5093633A]--><body><div id="wrapper"><div class="pageheader"></div><div class="toc"><ol> <li class='toc-title toc-level1'><h3>Introduction</h3></li> <li class='toc-level1'><i>•</i> <a href='007900000002000000.htm'>Welcome</a></li> <li class='toc-level1'><i>•</i> <a href='007900000003000000.htm'>License manager basics</a></li> <li class='toc-title toc-level1'><h3>Getting Started</h3></li> <li class='toc-level1'><i>•</i> <a href='00790000003p000000.htm'>ArcGIS License Manager system requirements</a></li> <li class='toc-level1'><i>•</i> <a href='007900000039000000.htm'>Supported software products</a></li> <li class='toc-level1'><i>•</i> <a href='007900000005000000.htm'>License manager installation and startup</a></li> <li class='toc-level1'><i>•</i> <a href='007900000006000000.htm'>Client machine setup using the ArcGIS Administrator</a></li> <li class='toc-level1'><i>•</i> <a href='00790000002q000000.htm'>Existing users</a></li> <li class='toc-title toc-level1'><h3>Administering the License Manager</h3></li> <li class='toc-level1'><i>•</i> <a href='007900000004000000.htm'>Using the ArcGIS License Server Administrator</a></li> <li class='toc-level1'><i>•</i> <a href='007900000007000000.htm'>Starting and stopping the License Manager</a></li> <li class='toc-level1'><i>•</i> <a href='007900000008000000.htm'>Checking the license server status</a></li> <li class='toc-level1'><i>•</i> <a href='007900000009000000.htm'>Configuring license borrowing</a></li> <li class='toc-level1'><i>•</i> <a href='00790000000m000000.htm'>Viewing the audit log</a></li> <li class='toc-level1'><i>•</i> <a href='00790000000n000000.htm'>Viewing license availability</a></li> <li class='toc-level1'><i>•</i> <a href='00790000000p000000.htm'>Authorizing additional features</a></li> <li class='toc-level1'><i>•</i> <a href='00790000000q000000.htm'>Diagnosing errors</a></li> <li class='toc-title toc-level1'><h3>ArcGIS License Manager for Portal for ArcGIS</h3></li> <li class='toc-level1'><i>•</i> <a href='007900000035000000.htm'>Introduction to ArcGIS License Manager for Portal for ArcGIS</a></li> <li class='toc-level1'><i>•</i> <a href='007900000031000000.htm'>Configure License Manager for use with ArcGIS Enterprise Portal</a></li> <li class='toc-level1'><i>•</i> <a href='007900000033000000.htm'>Useful information and best practices</a></li> <li class='toc-title toc-level1'><h3>Advanced Topics</h3></li> <li class='toc-level1'><i>•</i> <a href='00790000000r000000.htm'>Automatically starting the License Manager</a></li> <li class='toc-level1'><i>•</i> <a href='00790000000t000000.htm'>Defining port@host to one or more license servers</a></li> <li class='toc-level1'><i>•</i> <a href='00790000000v000000.htm'>Backup license servers</a></li> <li class='toc-level1'><i>•</i> <a href='00790000000w000000.htm'>Configure ArcGIS License Manager to work through a firewall</a></li> <ol class='toc-level2'> <li class='toc-title toc-level2'><h3>The Options File</h3></li> <li class='toc-level2'><i>•</i> <a href='00790000000z000000.htm'>Using the Options file</a></li> <li class='toc-level2'><i>•</i> <a href='00790000003n000000.htm'>ACTIVATION_EXPIRY_DAYS</a></li> <li class='toc-level2'><i>•</i> <a href='007900000029000000.htm'>DEBUGLOG</a></li> <li class='toc-level2'><i>•</i> <a href='007900000011000000.htm'>EXCLUDE</a></li> <li class='toc-level2'><i>•</i> <a href='007900000012000000.htm'>EXCLUDE_ENTITLEMENT</a></li> <li class='toc-level2'><i>•</i> <a href='007900000013000000.htm'>EXCLUDEALL</a></li> <li class='toc-level2'><i>•</i> <a href='007900000014000000.htm'>GROUP</a></li> <li class='toc-level2'><i>•</i> <a href='00790000002z000000.htm'>GROUPCASEINSENSITIVE</a></li> <li class='toc-level2'><i>•</i> <a href='007900000015000000.htm'>HOST_GROUP</a></li> <li class='toc-level2'><i>•</i> <a href='007900000016000000.htm'>INCLUDE</a></li> <li class='toc-level2'><i>•</i> <a href='007900000017000000.htm'>INCLUDE_ENTITLEMENT</a></li> <li class='toc-level2'><i>•</i> <a href='007900000018000000.htm'>INCLUDEALL</a></li> <li class='toc-level2'><i>•</i> <a href='007900000019000000.htm'>MAX</a></li> <li class='toc-level2'><i>•</i> <a href='00790000001m000000.htm'>NOLOG</a></li> <li class='toc-level2'><i>•</i> <a href='00790000001n000000.htm'>RESERVE</a></li> <li class='toc-level2'><i>•</i> <a href='00790000003m000000.htm'>Feature names for ArcGIS Option file</a></li> </ol> <li class='toc-level1'><i>•</i> <a href='00790000002p000000.htm'>Transferring licenses from one License Manager to another</a></li> <li class='toc-level1'><i>•</i> <a href='00790000001p000000.htm'>Using the license manager on Windows Terminal Server/Citrix</a></li> <li class='toc-level1'><i>•</i> <a href='00790000002n000000.htm'>Enterprise deployment of the ArcGIS Desktop or ArcGIS Engine licenses</a></li> <li class='toc-level1'><i>•</i> <a href='00790000002s000000.htm'>Provisioning files</a></li> <li class='toc-level1'><i>•</i> <a href='007900000030000000.htm'>Silent authorization commands</a></li> <li class='toc-title toc-level1'><h3>Troubleshooting</h3></li> <li class='toc-level1'><i>•</i> <a href='00790000001q000000.htm'>Incorrect clock setting</a></li> <li class='toc-level1'><i>•</i> <a href='00790000001r000000.htm'>Cannot connect to the License Manager</a></li> <li class='toc-title toc-level1'><h3>Glossary</h3></li> <li class='toc-level1'><i>•</i> <a href='00790000001s000000.htm'>ArcGIS Administrator</a></li> <li class='toc-level1'><i>•</i> <a href='00790000001t000000.htm'>ArcGIS License Manager</a></li> <li class='toc-level1'><i>•</i> <a href='00790000001v000000.htm'>authorization</a></li> <li class='toc-level1'><i>•</i> <a href='00790000001w000000.htm'>borrow</a></li> <li class='toc-level1'><i>•</i> <a href='00790000001z000000.htm'>Concurrent use</a></li> <li class='toc-level1'><i>•</i> <a href='007900000020000000.htm'>daemon</a></li> <li class='toc-level1'><i>•</i> <a href='007900000021000000.htm'>debug log file</a></li> <li class='toc-level1'><i>•</i> <a href='007900000022000000.htm'>feature</a></li> <li class='toc-level1'><i>•</i> <a href='007900000023000000.htm'>license</a></li> <li class='toc-level1'><i>•</i> <a href='007900000024000000.htm'>License Manager</a></li> <li class='toc-level1'><i>•</i> <a href='007900000025000000.htm'>license server</a></li> <li class='toc-level1'><i>•</i> <a href='007900000036000000.htm'>named user</a></li> <li class='toc-level1'><i>•</i> <a href='007900000032000000.htm'>Portal for ArcGIS</a></li> <li class='toc-level1'><i>•</i> <a href='00790000002v000000.htm'>provisioning file</a></li> <li class='toc-level1'><i>•</i> <a href='007900000026000000.htm'>Return</a></li> <li class='toc-level1'><i>•</i> <a href='007900000034000000.htm'>simultaneous session</a></li> <li class='toc-level1'><i>•</i> <a href='007900000027000000.htm'>Single use</a></li> <li class='toc-level1'><i>•</i> <a href='007900000028000000.htm'>Software Authorization Wizard</a></li> </ol></div><div id="content"><div class="header"><h1> Supported software products </h1></div> <p id="GUID-E3CDC4A4-3FCB-4E43-8066-9FC2F0AE4042"> Listed below are the Esri software products supported by ArcGIS License Manager 2021.1.</p> <div class="section1" id="GUID-6BD3DEB7-46D1-4929-9CAE-20955FF7F54A" purpose="section1"><h2> Concurrent Use </h2><p id="GUID-E50A7956-7C83-4A93-9F0A-8C8F6C1633C8">ArcGIS Desktop 10.8.2, 10.8.1, 10.8, 10.7.x, 10.6.x, 10.5.x, 10.4.x, 10.3.x, 10.2.x, 10.1 SP1, 10.1, 10.0, 9.x</p><p id="GUID-D4E61020-2AF6-4B3F-812B-A0F8A180B677">ArcGIS Engine 10.8.2, 10.8.1, 10.8, 10.7.x, 10.6.x, 10.5.x, 10.4.x, 10.3.x, 10.2.x, 10.1 SP1, 10.1, 10.0</p><p id="GUID-BF5CC951-1241-4A67-A1DF-D88D1163C23B">ArcGIS Pro 2.9, 2.8.x, 2.7.x, 2.6.x, 2.5.x, 2.4.x 2.3.x, 2.2.x, 2.1.x, 2.0.x, 1.4.x</p><p id="GUID-C38D8A72-499F-46A8-8D84-D6F9272BD300">ArcGIS CityEngine 2021.x, 2020.x, 2019.x, 2018.x, 2017.x, 2016.x, 2015.x, 2014.x, 2013.x, 2012.x</p><p id="GUID-3F660C44-E403-40FC-97F5-98DF09B761E5">ARC/INFO Workstation 10.0, 9.x</p><div class="notes" id="GUID-FB59BA8C-C2E9-4144-992C-0419F7F3058D"><div class="note"><img class="note_img" src="rsrc/note.png" alt="Note" title="Note"><span>Note:</span></div><div class="tipbody"><p id="GUID-C620A1F4-16F4-4BF6-990F-E13A82E2135E">For users wishing to operate ArcGIS Pro 1.3.x or 1.2.x, ArcGIS License Manager 10.6 or earlier should be installed. Please see <a target="_blank" class="xref" href="https://support.esri.com/en/Technical-Article/000020017" rel="https://support.esri.com/en/Technical-Article/000020017">technical support article 20017</a> for more information.</p></div></div></div> <div class="section1" id="ESRI_SECTION1_03F39E7D5132443AB87470566426F98F" purpose="section1"><h2>Named User (via on-premises Portal for ArcGIS)</h2><p id="GUID-EF9AF3A1-AB09-418D-818C-DF5E94356B7B">ArcGIS Pro 2.9, 2.8.x, 2.7.x, 2.6.x, 2.5.x, 2.4.x, 2.3.x, 2.2.x, 2.1.x, 2.0.x, 1.4.x, 1.3.x, 1.2.x, 1.1.x, 1.0.x</p><p id="GUID-2BDB404D-105D-461C-9D32-9876E3311FDD">Drone2Map 2021.1*, 2.3.x, 2.2.x, 2.1.x, 2.0.x, 1.3.x, 1.2.x, 1.1.x, 1.0.x (* future release, intended support subject to change)</p><p id="GUID-920BD0F5-2059-483C-A089-CFEEF5CDB196">For Portal for ArcGIS, Pro, and License Manager version compatibility, please refer to the compatibility matrix in the <a target="_blank" class="xref" href="https://enterprise.arcgis.com/en/portal/latest/administer/windows/configure-arcgis-pro-licenses.htm" rel="https://enterprise.arcgis.com/en/portal/latest/administer/windows/configure-arcgis-pro-licenses.htm">Enterprise Help documentation</a>.</p></div><div class="section1" id="ESRI_SECTION1_B2965D062D984B8EBC3CF2BA9BE750CB" purpose="section1"><h2>Licensing with ArcGIS License Manager in the cloud</h2><p id="GUID-914F6D88-A2E6-4581-AD47-092AF578B6A1">For licensing ArcGIS products in the cloud using ArcGIS License Manager, please refer to the <a target="_blank" class="xref" href="https://links.esri.com/cloud-licensing" rel="https://links.esri.com/cloud-licensing">Esri whitepaper on cloud licensing</a>. </p></div><div class="footer"> Copyright © 1995-2021 Esri. 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